Payment Policy

Refund Policy

Transparent refund terms for our web development services. We believe in fair and honest business practices.

Last updated: September 13, 2025

Our Commitment

At Codiro, we stand behind our work and strive for 100% client satisfaction. Our refund policy is designed to be fair to both parties while ensuring quality service delivery.

Fair & Transparent

"We believe in honest business practices. If we can't deliver what we promised, we'll make it right."

General Refund Terms

7-Day Cooling Period

Full refund available if project hasn't started within 7 days of payment.

Partial Refunds

Available for work not yet completed, minus any costs already incurred.

Processing Time

Approved refunds processed within 5-10 business days to original payment method.

Eligible for Refund

Project not started within 7 days of payment

Major deviation from agreed specifications

Technical impossibility discovered early

Mutual agreement to cancel project

Not Eligible for Refund

Work completed as per agreement

Client-requested scope changes

Third-party service limitations

Domain/hosting costs already incurred

Refund Process

Day 1

Request Submitted

Submit refund request with reason

1-3 Days

Review Process

We review your request and project status

Day 4-5

Decision Made

Approval or denial notification sent

5-10 Days

Refund Processed

Approved refunds processed to original payment method

Need to Request a Refund?

If you believe you qualify for a refund under our policy, please contact us with your project details and reason for the refund request. We'll review it promptly and get back to you.

Request Refundor email us at refunds@codiro.com

Average response time: 24 hours

This refund policy is subject to change. All refund requests are evaluated on a case-by-case basis. Final decisions rest with Codiro management.